Question
The program won't stay
I bought 3 units and they all have troubles keeping the programs. For example, when the time of day is calling for program 1, the thermostat is displaying program 2 and not heating the room. The 4 program setting doesn't work at all. I called Honeywell and the fellow told me to take all the units back to Home Depot, a huge waste of time. He said the units must have been from a "bad batch". A bad batch, did I buy bananas???
Has anyone else had similar problems?
asked 1 year, 5 months ago
on Honeywell 5-2 Day Programmable Baseboard Thermostat
answer 1
I was curious if it was just me who had this problem but, no, what everyone is describing is basically true. Installs easy but the programming (or automatic) feature doesn't work.
So, I originally bought two of them. It appeared that one didn't work. Talked to Honeywell about the problem on the phone but they just ran me through the exact same things that the instruction book told me to do. Took the non-working unit back to Home Depot but the replacement didn't work as well. And now the unit that I thought was working doesn't seem to work now either.
I'm kind of surprised that this problem has been around for over six months but they are still on the market.
answered 7 months ago
by
JonInVictoria
- Victoria
answer 2
I am having exactly the same problem with both thermostats I purchased (I bought 4 and have tried two). I'm sure I don't have my receipt any more. Bad batch? How ridiculous.
answered 1 year, 2 months ago
answer 3
I bought 8 and they all go off program on the weekends. They work perfectly M-F but then get erratic during the S&S program... consistently!
Are yours the updated CAN/CSA-C828-06 compliant units?
answered 1 year, 3 months ago
by
nlduffer
- St. John's, NL.
answer 4
Hello,
I have not heard of similar issues. If you have already spoken with tech support I would take the units back to Home Depot, get an exchange and re-install the new ones with the help of tech support.
answered 1 year, 5 months ago