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Customer Questions & Answers for
Dubeau Prestige Series 3 1/4'' Santos Mahogany Matte Engineered

Dubeau engineered hardwood flooring meets the highest quality and performance standards for beautiful installations and a finished product that’s sure to last. Made in Canada. This engineered hardwood flooring combines a Santos Mahogany hardwood surface with underlying five plywood layers placed cross-grain for added stability. The floors can also withstand variable humidity levels and resist buckling, warping and cupping. A dry solid sawn process ensures a solid wood floor look, firm grain and smooth, splice-free surface. It also maintains the wood’s natural grain, color and consistency. Dark reddish brown wood with striated grain. Santos Mahogany, a stunning exotic species from Central America, makes any room feel lush and inviting. It creates a cheerful atmosphere perfect for modern and traditional decors. This exotic species will become richer and darker over time. The process, called oxidation, is natural and varies according to the species and how much light the floor is exposed to.
Customer Questions & Answers:
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Questions & Answers for Dubeau Prestige Series 3 1/4'' Santos Mahogany Matte Engineered

Question
what is the VOC rating?
Dubeau Prestige Series
3 1/4'' Santos Mahogany Matte Engineered
Model:501711
asked 2 years, 5 months ago
by
Anonymous
on 3 1/4'' Santos Mahogany Matte Engineered
2 answers
Answers
answer 1
Hi,

this product is VOC free.

Regards

Dubeau Customer Service Dept.
answered 5 months ago
by
Dubeau
answer 2
There is no VOCs in this flooring as per this statement from Dubeau Flooring:
We use no varnish at all. Instead, our finish is made of various monomers (or urethanes) and photo initiators which, when exposed to UV lamp energy, transform 100 percent of liquid monomers to a solid polymer (or polyurethane). In other words, we use NO SOLVANTS AT ALL! And that means there are NO VOCs in any Dubeau Hardwood
floors.
I hope this helps.
Staff Answer
answered 2 years, 3 months ago
by
OnlineAssociate
Question
is this product 3/8 or 5/8? How many mm is the actual hardwood layer 3? 6? ??
asked 2 years, 4 months ago
by
Anonymous
on 3 1/4'' Santos Mahogany Matte Engineered
2 answers
Answers
answer 1
Hi,

total thickness 3/8''

Top Hardwood layer : 2.2mm

Dubeau Customer service dept .
answered 5 months ago
by
Dubeau
answer 2
This product is 7/16" and the actual hardwood layer is 3.1mm. I hope this helps.
Staff Answer
answered 2 years, 2 months ago
by
OnlineAssociate
Question
Can this be installed on a concrete (above ground) condo floor ?
Hi there, can this be installed as a floating floor on an above ground concrete floor? As a floating floor how do you connect the pieces without a click mechanism?
Thanks,
A
asked 3 years, 2 months ago
by
Anonymous
on 3 1/4'' Santos Mahogany Matte Engineered
1 answer
Answers
answer 1
Yes it is possible to install this flooring as a floating floor on an above ground concrete floor. To be able to have floating floor the installation instructions are to apply glue to the bottom of the groove on the side and on the end of the strips. If you have more installation questions please refer to the installation manual at http://www.dubeaufloors.com/Dubeauf.... I hope this helps.
Staff Answer
answered 3 years, 2 months ago
by
OnlineAssociate
Question
Can you install this on a concrete floor with water radiant heat?
asked 2 years, 2 months ago
by
Anonymous
on 3 1/4'' Santos Mahogany Matte Engineered
1 answer
Answers
answer 1
Hi,

Yes you could install engineered hardwood product over a concrete floor with water radiant heat

Dubeau Customer Service Department
answered 5 months ago
by
Dubeau
Question
Hi; how can I find out the IIC (Impact Insulation Class) rating for the engineered hardwood flooring products being sold by Home Depot?
We are planning to instal engineered hardwood floors in our condo; the building regulations require that the installation satisfy an IIC rating of 70 or higher. Your help would be appreciated. Thank you.
asked 1 year, 9 months ago
by
Anonymous
 - Toronto, Ontario
on 3 1/4'' Santos Mahogany Matte Engineered
1 answer
Answers
answer 1
Hardwood floor IIC value is up to 8 points

Please refer to the National Research Council of Canada - Institute for Research in Construction for more detail
answered 4 months, 4 weeks ago
by
Dubeau
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