Customer Questions & Answers for
Elite Creamy Butternut
Pergo Prestige Premium Laminate Flooring: Our Elite Creamy Butternut design perfectly captures the natural texture and visual appeal of real wood. - Easy to install: planks click together quickly and easily - no glue. - This product comes with a unique pre-attached underlayment that provides superior underfoot comfort, and significantly reduces installation time. - Our eco-friendly laminate floors are hypoallergenic, are guaranteed to provide exceptional wear, fade and stain resistance (30 Years Limited Warranty) and are NALFA certified. - Each plank measures: 47 7/8'' L x 7 5/8'' W x 3/8'' T (1216.8 x 193.5 x 10mm).
Customer Questions & Answers:
3 Questions
| 7 Answers
Questions & Answers for Pergo Prestige Elite Creamy Butternut
Question
Is Pergo Prestige 'Elite Creamy Butternut' a match to my Pergo Paradigm 'Harvest Butternut' installed in 2006?
asked 2 years, 6 months ago on Elite Creamy Butternut
by
Anonymous
3 answers
Answers
answer 1
Since the Paradigm is no longer available, there are no conparisions.
answered 5 months, 2 weeks ago
by
PergoCustomerCare
- PergoCustomeCare
answer 2
There are many similarities, however the Pariadigm product is not availabe to compare. There are also differences in wear layer, core and installation methods.
answered 5 months, 2 weeks ago
by
PergoCustomerCare
- PergoCustomeCare
answer 3
Pergo Prestige - Elite Creamy Butternut is a 10mm plank (underlayment attached). The locking mechanism on the Elite Creamy Butternut is different from the Harvest Butternut.
Regards,
Customer Care
D.S.
Regards,
Customer Care
D.S.
answered 2 years, 6 months ago
by
PergoCustomerCare
Question
can thislaminate be used on hotwater underfloor heating
asked 2 years, 7 months ago on Elite Creamy Butternut
by
Anonymous
2 answers
Answers
answer 1
PERGO flooring can be used in combination with many types of in-floor heating. The heating system can be cast in a concrete floor or in a thin layer of filler on the surface of a concrete sub floor. It can also be installed under a wood sub floor or installed on the surface of the sub floor as electrical matting. Please follow these recommendations:
1. Follow the instructions from the supplier of the floor heating system.
2. Concrete sub floors must be installed and cured with no heat transfer for a minimum of 60 days.
3. The heating system must be in operation for at least two weeks before installation. The system may be turned off or set to a suitable installation temperature (65 to 72°F).
4. The flooring surface temperature that is the surface of the sub floor or the heat radiating from electric heating mats should not exceed 84°F (29°C).
For more detailed information, please visit www.pergo.com. Select the “Installation and Warranty”, then select “The Installation Essentials Guide for Laminate Flooring”. Section 15 addresses radiant heating.
If you should have additional questions or comments please contact us at 1.800.33.PERGO (337.3746).
Customer Fulfillment & Support
Pergo, Inc
800-33-PERGO
1. Follow the instructions from the supplier of the floor heating system.
2. Concrete sub floors must be installed and cured with no heat transfer for a minimum of 60 days.
3. The heating system must be in operation for at least two weeks before installation. The system may be turned off or set to a suitable installation temperature (65 to 72°F).
4. The flooring surface temperature that is the surface of the sub floor or the heat radiating from electric heating mats should not exceed 84°F (29°C).
For more detailed information, please visit www.pergo.com. Select the “Installation and Warranty”, then select “The Installation Essentials Guide for Laminate Flooring”. Section 15 addresses radiant heating.
If you should have additional questions or comments please contact us at 1.800.33.PERGO (337.3746).
Customer Fulfillment & Support
Pergo, Inc
800-33-PERGO
answered 1 year, 8 months ago
by
PergoCustomerCare
answer 2
PERGO flooring can be used in combination with many types of in-floor heating. The heating system can be cast in a concrete floor or in a thin layer of filler on the surface of a concrete sub floor. It can also be installed under a wood sub floor or installed on the surface of the sub floor as electrical matting. Please follow these recommendations:
1. Follow the instructions from the supplier of the floor heating system.
2. Concrete sub floors must be installed and cured with no heat transfer for a minimum of 60 days.
3. The heating system must be in operation for at least two weeks before installation. The system may be turned off or set to a suitable installation temperature (65 to 72°F).
4. The flooring surface temperature that is the surface of the sub floor or the heat radiating from electric heating mats should not exceed 84°F (29°C).
For more detailed information, please visit www.pergo.com
Regards,
Customer Care
D.S.
1. Follow the instructions from the supplier of the floor heating system.
2. Concrete sub floors must be installed and cured with no heat transfer for a minimum of 60 days.
3. The heating system must be in operation for at least two weeks before installation. The system may be turned off or set to a suitable installation temperature (65 to 72°F).
4. The flooring surface temperature that is the surface of the sub floor or the heat radiating from electric heating mats should not exceed 84°F (29°C).
For more detailed information, please visit www.pergo.com
Regards,
Customer Care
D.S.
answered 2 years, 6 months ago
by
PergoCustomerCare
Question
Can the soundproofing rating for installation on a concrete floor be increased?
Hi, I really like this product (Pergo Prestige Elite Creamy Butternut) and would like to install it on a concrete floor in an apartment. However, my condo guidelines specify soundproofing of IIC 63 or better. Is there any approved way to increase this upon installation to meet 63 or better, through use of a specific installation technique or use of materials in addition to the Prestige Laminate with attached underlayment? Or, do you have a similar offering or product line without underlayment? Thanks.
Previous answer was as follows:
Elite Bordeaux Butternut is not manufactured without the pre-attached underlayment.
If you have purchased a product with the pre-attached foam underlayment additional foam underlayment is not necessary. Adding extra sound barrier underlayment might create excess cushioning and potentially cause the floor to separate.
Below are the ratings for the pre-attached sound barrier on the laminate floor:
The sound rating, (Sound Transmission Class, STC) is 52.
The impact rating (Impact Insulation Class, IIC) is 59.
Previous answer was as follows:
Elite Bordeaux Butternut is not manufactured without the pre-attached underlayment.
If you have purchased a product with the pre-attached foam underlayment additional foam underlayment is not necessary. Adding extra sound barrier underlayment might create excess cushioning and potentially cause the floor to separate.
Below are the ratings for the pre-attached sound barrier on the laminate floor:
The sound rating, (Sound Transmission Class, STC) is 52.
The impact rating (Impact Insulation Class, IIC) is 59.
asked 1 year, 2 months ago on Elite Creamy Butternut
by
Anonymous
- Calgary
2 answers
Answers
answer 1
You could consult with the association regarding installing a plywood subfloor in additon to the Pergo flooring.
answered 5 months, 2 weeks ago
by
PergoCustomerCare
- PergoCustomeCare
answer 2
One possibility is to add another subfloor over the concrete to increase the sound rating, consult a general contactor for details on subfllor installation.
answered 5 months, 2 weeks ago
by
PergoCustomerCare
- PergoCustomeCare
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