Customer Questions & Answers for
True Comfort True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
Experience the warmth and comfort of a heated floor. This loose laid cable system adapts to rooms of all shapes and dimensions. Compatible with most installation surfaces and floor coverings, this product comes with step by step installation DVD and instructions guide.Can be used as a primary or supplemental heating source.
Questions & Answers for True Comfort True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
Question
Does this come complete with a wall-mounted thermostat?
asked 4 years ago on True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
by
Townie
2 answers
Answers
answer 1
No you need to order seperatly a thermostat which is PS120/240TP2.
answered 1 year, 6 months ago
by
TCCS
answer 2
Hi Townie
Unfortunately the True Comfort Heating Cables do not come with the thermostat, it needs to be bought separately. I hope this helps.
Unfortunately the True Comfort Heating Cables do not come with the thermostat, it needs to be bought separately. I hope this helps.
answered 3 years, 11 months ago
by
OnlineAssociate
Question
What gauge of wire is required to support this product?
For example, is it 10-guage or 12-guage?
asked 2 years, 3 months ago on True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
by
Anonymous
2 answers
Answers
answer 1
12/2 or 14/2 wires are recommanded.
answered 1 year, 6 months ago
by
TCCS
answer 2
This would require a 12 or 14 gauge wire. I hope this helps.
answered 2 years, 2 months ago
by
OnlineAssociate
Question
What is the recommended loop spacing difference between the minimum and maximum coverage area?
asked 1 year, 7 months ago on True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
by
Anonymous
2 answers
Answers
answer 1
Spacing between cables must be at regular intervals (either 3 or 4 inches). Spacing cannot vary during the installation. Cable runs should not exceed
3 meters (10 feet). If they do, change the direction of the run.
Cable runs should be stabilized at each meter (3-4 feet) by inserting gages under the cables and using the hot glue to affix the gages to the floor.
3 meters (10 feet). If they do, change the direction of the run.
Cable runs should be stabilized at each meter (3-4 feet) by inserting gages under the cables and using the hot glue to affix the gages to the floor.
answered 1 year, 6 months ago
by
TCCS
answer 2
Cable runs should not exceed 3 meters (10 feet). If they do, change the direction of the run. Spacing between cables must be at regular intervals (either 3 or 4 inches). Spacing cannot vary during the installation.
If you need more information do not hesite to contact us.
Best regards,
True Comfort service
If you need more information do not hesite to contact us.
Best regards,
True Comfort service
answered 1 year, 6 months ago
by
TCCS
Question
Can I use a std. 240 line stat on 240V system
asked 1 year, 3 months ago on True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
by
Anonymous
1 answer
Answers
answer 1
Hello,
You need to have a 5 miliamps unit, with a built-in GFCI and sensor connetors. Regular thermostats do not have theses functions and would not control properly this type of system. Also, if you have eventual issues, we would not be able to troubleshoot the problem. Hope this information helps.
True Comfort Customer Service.
You need to have a 5 miliamps unit, with a built-in GFCI and sensor connetors. Regular thermostats do not have theses functions and would not control properly this type of system. Also, if you have eventual issues, we would not be able to troubleshoot the problem. Hope this information helps.
True Comfort Customer Service.
answered 1 year, 3 months ago
by
TCCS
Question
240V heating system
I don't understand why a 32sq/ft heat system is 120V and a 39sq/ft is 240V.
In any case, can I run two separate 120V 14 gauge wires or is a 10 gauge direct 240V required?
thank you kindly
In any case, can I run two separate 120V 14 gauge wires or is a 10 gauge direct 240V required?
thank you kindly
asked 8 months ago on True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
by
Anonymous
1 answer
Answers
answer 1
PS1203122 has a 120 volts resistance, as for the PS2403147 has a 240 volts resistance, if you have the PS1203122 a 14 gauge wire will be perfect. If you have a PS2403147 a 12 gauge will be recommended.
Hope this will help.
Do not hesitate to contact our customer service for more information.
Regards,
Hope this will help.
Do not hesitate to contact our customer service for more information.
Regards,
answered 8 months ago
by
TCCS
Question
what is the current draw of the 240v for 39-50 sq ft?
asked 7 months ago on True Comfort 240-V Floor Heating Cable - Covers from 39 up to 50 sf depending on chosen spacing
by
Anonymous
1 answer
Answers
answer 1
Hello,
The PS2403147 (39 -50 sqft kit) draws a total of 518 watts, 2.16 amps.
Kind regards,
TC CS.
The PS2403147 (39 -50 sqft kit) draws a total of 518 watts, 2.16 amps.
Kind regards,
TC CS.
answered 7 months ago
by
TCCS
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