answer 1
The fact that there are so many John Deere lawn tractors sold, it only stands to reason that due the owne ratio, there would be more of them out there, therefore the perccntage rate of broken ones be higher. Taking that into consideration, there are probably less of these units that break down, compared to another brand that sells less units. For example, if Toyota cars is the biggest car retailer in North Ameica, wouldn't it seem normal to have more of them in the repair shop for whatever reason ? I have the John Deere D120, and couldn't be happier. Great little machine if you ask me.
answer 2
It's difficult to address the above question without understanding specifics so we can talk to a few things unique to John Deere which may help give you some comfort regarding the purchase of our mowers.
First each unit is inspected by a trained John Deere dealer technician once it arrives at The Home Depot store. Safety and operation checks are run and then the unit is ready for sale.
Second, John Deere has been highly rated in a leading consumer magazine not just for quality of cut and usability but John Deere was highlighted as the least repaired brand.
Last, if you should encounter an opportunity with your mower, John Deere offers a 2-year (120 hour) warranty and is serviced by the our professional John Deere dealer network.