Customer Questions & Answers for
GE SmartWaterTM GE Smartwater 40K Softener
This GE SmartWater water softener is ideal for families of 4 or more. The softener features SmartSoft TM technology that monitors water usage and anticipates future demands to keep you in soft water.
Questions & Answers for GE SmartWaterTM GE Smartwater 40K Softener
Question
Do HomeDepot water softeners come with required hardware/instructions for installation?
Mainly interested in the GE 40K model.
asked 2 years, 3 months ago on GE Smartwater 40K Softener
by
Anonymous
2 answers
Answers
answer 1
Depends on your water lines.
40k comes with 1" onnectors (floor model at local store here had a manual suggesting it included connections to bring this down to 3/4"; it does not!)
Easy to install on 1" lines and 3/4" lines (just need a 1" female screw connector from your water lines)
1/2" supply will probably be trickier.
40k comes with 1" onnectors (floor model at local store here had a manual suggesting it included connections to bring this down to 3/4"; it does not!)
Easy to install on 1" lines and 3/4" lines (just need a 1" female screw connector from your water lines)
1/2" supply will probably be trickier.
answered 10 months ago
by
SaskGuy52
- Regina, SK
answer 2
The water softener comes with the instructions and hardware for installation. You can visit http://products.geappliances.com/Ma... to see the instruction manual and the only thing required is salt. I hope this helps.
answered 2 years, 3 months ago
by
OnlineAssociate
Question
why does water keep running out of softener
the water keeps running ourt of the softener, making my well pump come on every 15 minutes
asked 4 years, 2 months ago on GE Smartwater 40K Softener
by
cadidikid
- Victoria Harbour , Ontario Canada
2 answers
Answers
answer 1
Very likely the seals in the master valve body are shot, or else the cam & gear that determines the precise valve position for each phase of regeneration is NOT correctly stopping it in the 'service' mode upon regen completion.
answered 1 month, 2 weeks ago
by
brupol
- big river
answer 2
Hi Cadidikid,
I would suggest either taking another look at the troubleshooting section of the user manual at http://products.geappliances.com/Ma... or phone the service line at 1-866-777-7627. I hope this helps.
I would suggest either taking another look at the troubleshooting section of the user manual at http://products.geappliances.com/Ma... or phone the service line at 1-866-777-7627. I hope this helps.
answered 3 years, 5 months ago
by
OnlineAssociate
Question
does softener remove iron
asked 1 year, 2 months ago on GE Smartwater 40K Softener
by
Anonymous
2 answers
Answers
answer 1
it can remove a certain amount of 'clear water' iron, as long as you increase
the programmable 'hardness setting' by 5 g/g for every ppm of the iron content.
the programmable 'hardness setting' by 5 g/g for every ppm of the iron content.
answered 1 month, 2 weeks ago
by
brupol
- big river
answer 2
No, you need a separate filter or a Hydrogen Peroxyde injector.
answered 7 months ago
by
yakahammer
- Pakenham
Question
What kind of salt pellets does it take
asked 1 year, 9 months ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
Softener will use either Sodium or potassium salt. Hope that helps.
answered 1 year, 8 months ago
by
Zeee
Question
what comes with the installation pack
asked 11 months ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
All 1" connections:
1" push connector to male screw connector
Plastic 1-piece diverter valve (if you don't have a 3-valve plumbed diverter)
10' of plastic drain hose
drain connector for unit
grounding connector to maintain house ground (if you install the unit on the main line and break the ground)
1" push connector to male screw connector
Plastic 1-piece diverter valve (if you don't have a 3-valve plumbed diverter)
10' of plastic drain hose
drain connector for unit
grounding connector to maintain house ground (if you install the unit on the main line and break the ground)
answered 10 months ago
by
SaskGuy52
- Regina, SK
Question
do your water softners remove iron
asked 2 years, 4 months ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
No, the water softeners soften the water by removing calcium and magnesium. I hope this helps.
answered 2 years, 4 months ago
by
OnlineAssociate
Question
what is the grain count and the flow count
asked 2 years, 1 month ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
This unit can suitably treat water with hardness of less than 110 ppm, and would regenerate as much as 40,000 gr per cycle (less if using eco settings). Flow is 7-1/2 gpm delivered to the potable piping system.
answered 1 month, 2 weeks ago
by
brupol
- big river
Question
Is this unit programmable for the regen time?
asked 1 year, 8 months ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
Yes, although the factory default is set for 2 am, by entering the PGM mode and
advancing to the 'Recharge Time' tab, the starting time can be adjusted as desired.
advancing to the 'Recharge Time' tab, the starting time can be adjusted as desired.
answered 1 month, 2 weeks ago
by
brupol
- big river
Question
Can this be installed by anyone or need a certified plumber?
...and how much does it cost, in labour, to have it installed.
asked 1 year, 3 months ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
Anyone who can carefully read & understand instructions
should have very little trouble completing this task. If required,
a plumber would likely charge around $200 for the installation.
should have very little trouble completing this task. If required,
a plumber would likely charge around $200 for the installation.
answered 1 month, 2 weeks ago
by
brupol
- big river
Question
i read the instruction said only need to fill 3 gl water to the tank. is it right? not full tank water or cover the salt?
i saw others home softner with full tank of water.
asked 9 months ago on GE Smartwater 40K Softener
by
Anonymous
1 answer
Answers
answer 1
the current convention is to make enough brine for the next regeneration only, so that the salt in the tank doesn't turn to mush or paste over time.
answered 1 month, 2 weeks ago
by
brupol
- big river